Frequently Asked Questions

» Do you hold stock in your yard?

No, you will need to pre-order as our turf is freshly harvested at our turf farm once you have placed your order and paid in full.

» Do you have a minimum delivery amount?

No, you can order any quantity that you like – we do not offer yard pick up.

» Is there a charge for delivery if so how much is it?

Yes, there is a standard delivery charge for the Melbourne metro area. This will be calculated on checkout once you place your order. Please note, we do not deliver to suburbs outside Melbourne on weekends, only Monday to Friday.

» Can you tell me a delivery time?

No – we are unable to give times until the business day before you delivery, we will SMS you with an approximate delivery time.

» How long in advance do I need to order?

During the warmer months, you will need to order ASAP as the trucks fill up quickly, the more notice you can give us the better.

» I need to cancel my order, what do I do?

Once your lawn has been harvested, we are unable to cancel your order. If you do need to cancel an order, please call ASAP to let us know and we will help if we can.

» Do I need to be home when the turf is delivered?

No – our driver will drop the turf on your nature strip unless instructed otherwise.

» Can you take the turf around the back of the house?

Our turf comes on a forklift truck, so the areas it can be delivered are limited by access (3m wide by 3m high). The driver will not go around the block for you, but he will drop your lawn up the driveway or closer to where you’re working if he can. The driver might be able to travel a short distance down a lane. Make sure you leave details on your order form for anything out of the ordinary, or be home to direct the driver when he arrives.

» How do I lay my new lawn?

Firstly, you need to clear the area of all weeds and vegetation that currently exists. During this stage it is ok to use weed killer to make sure any weeds are dead, so they won’t come through your new lawn. Do this weeks in advance.

Once you’re sure all the weeds and other vegetation has been removed, you can rotary hoe the area to 100-150mm. If the soil is lifeless you can add some compost for nutrient. Then rake the area level for laying your turf.

At this stage you can add some lawn starter or wetting agent to help establish and encourage root growth, but this is not essential. Water your base so it is moist before laying the turf, lay your lawn as soon as you can once it is delivered.

Start with the longest and straightest part first and lay your turf in a brickwork fashion, also start with the furthest part first so you’re not walking over your new lawn.
Push each strip firmly against the last, but be careful not to tear the strips. If you’re laying strips on a hill peg them down so the turf stays in place.  You can use a sharp knife to cut around trees, plants and edges.

It is important that you top dress Sir Walter Buffalo and Kikuyu with washed sand, concentrating on the joins and edges, this ensures the gaps don’t dry out.

Once laid give your lawn a good soaking, making sure the soil underneath is wet. Keep the lawn wet for the first two weeks, watering daily or more if required. Don’t let your turf dry out. Keep watering often until the roots are firmly rooted into the ground, you can check this by lifting a small corner and checking if the roots are imbedded yet, if you can’t lift the strip don’t worry, this means the roots are digging in and your lawn is becoming established. This can take up to four weeks to occur. Watch this webisode for more handy hints.

» When should I walk on my new lawn?

You should keep off your new lawn for three to four weeks if possible, this way you give your new lawn the best possible chance to establish quickly and deeply.

» Do I need to roll my soil or turf?

No – this is not necessary as this can cause the soil to compact and the turf will find it harder to root into the ground. You can roll your lawn once it’s laid, this helps compaction but it’s not a necessity, don’t go out of your way to hire a roller. Make sure however that you have levelled the soil to get the best results ensuring that you minimise footprints. This can be achieved by dragging a rake lightly across the soil.

» Should I top dress my new lawn with sand?

You need to top dress Sir Walter and Kikuyu with washed sand. Focus on the joins and edges as this will help the grass from drying out where it has been freshly cut.

» How often should I water my new lawn?

You need to give your lawn a good soaking once you have just laid it, making sure the water gets right down to the soil. After that you will need to make sure that the soil is kept moist by just lifting one edge of turf to see if it has dried out.

» How much sun will my lawn need?

Sir Walter is the most shade tolerant lawn we have and requires around three hours sunlight as a minimum. Other grass varieties require around 6 hours to stay healthy.

» How do I measure my area?

Measuring your area is simple, you will need to know the length and width of the area you are going to cover then simply times the length by the width to get your total area.

» When should I fertilise my lawn?

Your lawn will look best if you keep it healthy, so make sure you fertilise 6 weeks after installation and at the beginning of each season, you can pick up the complete range of fertilisers.

» How much room should I leave so the turf sits flush with the edge of my path?

You need to level off your soil 25mm from the top of paths for Sir Walter Buffalo and Kikuyu varieties. For all other turf varieties leave a distance on 10-15mm from the leveled soil to the top of the paths.